Terms and Conditions

Greener Camping Club Membership

In order to comply with countryside planning policy, we operate as a Greener Camping Club members-only campsite. The Club was established by people with a passion for sustainable, eco-friendly camping holidays. When you book your holiday with us, one nominated guest per pitch booked will be enrolled as a member of the Club. Membership costs just £10 for the calendar year and gives you access to some of the greenest campsites in the UK. It also includes participation in the Club’s ‘Trees for Life’ scheme, whereby a tree is planted for every member we enrol.   Membership fees are non-refundable if a booking is cancelled.  If already a member, you must supply the email address associated with the membership and proof of membership may be requested on arrival.

 

Payment

We request a full payment when booking a camping pitch, to include full payment (£10) for your any new Greener Camping Club memberships. Pitches are held provisionally for up to seven days, after which, if we have not received your payment, the dates will be released. If you are unable to pay in full at time of booking, please contact us to discuss payment options.

 

Cancellation by you

If you cancel your holiday six weeks or more before your arrival date we will refund your deposit less a 20% admin fee and the £10 Greener Camping Club membership fee (which is not refundable). If you cancel your holiday less than six weeks before your arrival date and we are able to re-let your holiday for the dates you have booked, we will refund your payment less a 20% admin fee. The Greener Camping Club membership fee is not refundable. In the event that we are unable re-let your dates, no refund will be made. Bookings are not transferable without our prior agreement with us in writing. If you are concerned about the prospect of cancellation, please take out holiday insurance. 

 

Cancellation by us

Wytch Wood Camping reserves the right to cancel a camping holiday at short notice if we are unable to provide safe accommodation or camping environment, due to extreme weather conditions, ill health, fire, flooding or any other extenuating circumstances beyond our control. Under such circumstances, your full payment will be returned to you. Wytch Wood Camping cannot accept liability or responsibility for any loss, including consequential loss, caused by cancellation. The Greener Camping Club membership fee is not refundable. 

 

Cancellation in the event of Covid-10 Infection

What happens if you have to cancel your booking for any of the following reasons: 

  • You or a member of your party have a positive Covid-19 test 
  • You or a member of your party have to self-isolate due to contact with a Covid-19 sufferer 
  • You or a member of your party develop Covid-19 symptoms and are awaiting test results 
  • Your area is put into a localised lockdown – that means you will be breaking the law if you travel. 

If any of the above apply we will do our best to offer you alternative dates for your holiday. If that is not possible then the ‘Cancellation by You’ clause will apply. If, as a result of Government restrictions on campsites we are forced to cancel your holiday, we make a heartfelt request that rather than a refund, we instead hold your deposit as a credit against a later stay, valid for up to 12 months from your original holiday dates. If you postpone until the following year your Greener Camping Club membership will be carried over to the end of that year. 

As a small business, we are wholly dependent on your custom for our survival. We realise these are difficult times for all, but your support will help us get through this and continue to make Wytch Wood Camping a wonderful place to stay. 

 

Children & Adults Safety

There are many opportunities for play and adventure at Wytch Wood Camping. Our aim is for children to have a truly enriching experience of space and freedom. But there are contingent risks to be aware of. We are a working farm and have horses and sheep, electrified fencing and there are often tractors around which can all pose hazards. We permit campfires, we have a couple of axes for making kindling and splitting firewood, there is a shallow stream running through the campsite, ditches and boggy areas, and many trees, standing and fallen in the woodland – we encourage respectful exploration of all of these – risks are small and should be self-evident, and we have taken efforts to mark potential hazards – but if you are not clear, please ask! Wytch Wood Camping accepts no responsibility for injury incurred on site. Parents are responsible for the supervision of their children on site at all times.

 

Arrival & Departure Times

Arrival time is between 2pm and 7pm. Please call us if you think you may arrive later so that we can make suitable arrangements. On departure day, please vacate your camping pitch by 11am.  Early check in may be available on request.  On arrival, please park in the designated car park and wait to be greeted, or call 07796 622867, please do not drive up to the farm.

 

Cars & Campervans

The speed limit while on My Campsite is 5 mph, this includes the farm track which leads to the campsite, this is single track with passing places.  We share this lovely place with a number of equestrian business, and we ask guests to please take extra care when meeting or passing horses whilst driving, this is more likely between the hours of 7.30am and 1pm. If conditions allow, you may take your car down to your pitch on arrival day to set up – and on departure day to pack up. For the rest of your stay, cars must be parked in car park. This may not be possible if we have had periods of prolonged rain and on arrival or departure days the ground is considered too soft to drive on. Wheelbarrows are also available to help you transport your gear.  Help will be provided if required. If you are booked to stay on one of the secluded pitches, vehicle access will not be possible.

Campervans are only permitted on certain pitches and notice must be given if you are staying in campervan rather than tent.   We can only accept up to 5 small campervans, and cannot accept caravans. If you are unsure if we would be able to accept your campervan, please check before booking.

 

Consideration for Others

This is a peaceful, quiet campsite for the enjoyment of nature. We do not allow radios, stereos or other sound systems and only quiet talking is permitted after 10.00pm. Acoustic instruments can be played before then. Noisy visitors who disturb other guests will be asked politely to leave, without refund. If you are out for the night and arrive back late, please leave your car in the car park and be respectful of other guests.

 

Recycling & Rubbish 

All rubbish must be recycled. That means separating glass, tins, plastic, paper, cardboard, food waste etc. and placing them in the designated bins. What is left, ie. Only items that are not recyclable, can be placed in the landfill bin.  

 

Campfires

Please only use the designated campfire places and do not enlarge or alter the position of the designated campfire places. Do not leave your campfire unattended and think carefully about whether or not to light a fire if it is windy. Wytch Wood Camping accepts no liability for injury or damage caused by your campfire. By lighting it you accept full responsibility for it.  Campfires are not permitted close to trees or under covered areas on the campsite.

 

Chemical Toilet Disposal

We do not provide facilities for disposal of chemical toilets at this time.  Compost toilets are provided on site.  

 

Day Visitors 

Day visitors are only permitted by prior agreement. Fees may apply. 

 

Property Loss

Wytch Wood Camping cannot be held responsible for any lost or stolen property. 

 

Smokers

All the undercover facilities are strictly NO SMOKING. If you smoke, do it outside and dispose of your cigarette ends in the campfire or bin. 

 

Dog Policy

We are unable to accept dogs at Wytch Wood Camping.  The location on a working sheep farm and the proximity to wildlife in the woodland make it unsuitable.

 

The Weather

Very strong winds and torrential rain can occur at any time of year. You must ensure that your tent is robust and pitched correctly. In some cases we may ask you to move to another pitch. Please note, we do not provide a refund because the weather has not worked out, or is not to your liking. Extreme weather is covered in ‘Cancellations by Us’.